Understanding Aged Care Quality & Safety Package

This package provides:

• Important information about your loved ones rights, including privacy – giving you, and your loved one, peace of mind when accessing aged care services
• Information about the role of the Aged Care Quality and Safety Commission and initial steps to take if there are concerns about safety or quality of care
• Contact details for relevant bodies – all in one place and easy to find
• Prompts for discussions with aged care service providers about quality and safety – to inform decision making
• Handy list of questions to ask when gathering information about residential aged care facilities – making it easier for you to know what to ask and look for
• Editable downloadable Checklist – for you to work through at your convenience