Terms and Conditions


In these Terms and Conditions, ‘us’ ‘we’ or ‘our’ means AccountantsIQ Pty Ltd ACN 609 269 758, and our related bodies corporate.

Welcome to our website. If you continue to browse and use our website you agree to comply with and be bound by the following Terms and Conditions, which together with our Privacy Policy and Website Disclaimer, govern our relationship with you in relation to your use of our website.

By using our website, you signify your acceptance of these Terms and Conditions. For the purposes of these Terms and Conditions, “you” and “your” refers to you, the client, visitor, website user or person using our website.


We reserve the right to change, modify, add or remove portions of these Terms and Conditions at any time. Please check these Terms and Conditions regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible.


You agree and accept that we are not legally responsible for any loss or damage you might suffer related to your use of our website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third-party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


Our goods and services come with guarantees that cannot be excluded, modified or restricted under the Australian Consumer Law and are in addition to any manufacturer or supplier warranty.

For the purposes of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A, our liability for any breach of these Terms and Conditions is limited to: (a) re-supplying the goods or services; (b) replacing the goods; (c) or paying the cost of having the goods or services re-supplied.

You must be over 18 years of age to use this website and to purchase any goods or services.


Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at our discretion.

Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.


Should you wish to return an order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at our sole discretion.


We may, from time to time, provide links to other websites, advertisements and information on those websites for your convenience on our website. The inclusion of any links to external website on our website is not a recommendation or endorsement by us of the information, advice or content on external websites. We take no responsibility for any of the content found on the linked websites.

Our website may contain information or advertisements provided by third parties for which we accept no responsibility for.  


To the fullest extent permitted by law, we absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. We give no warranty that our documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information on our website or as to its correctness, suitability, accuracy, reliability, or otherwise.



We are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you and for all purposes otherwise set out in our Privacy Policy. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles.

Our Privacy Policy explains how we store and use information we collect about you. If you would like any further information about our privacy policies or practices, please contact us at . By providing your personal information to us, you consent to the collection, use, storage and disclosure of that information as described in our Privacy Policy and these Terms and Conditions.


If you are in the business of creating similar documents, goods or services, then you are a competitor of ours. We expressly exclude and do not permit you to use or access our website, to purchase any documents or information from our website or obtain any such documents or information through a third party. If you breach this term, then we will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. We reserve the right to exclude and deny any person access to our website, services or information in our sole discretion.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on our website for the purposes of sale or the use by any third party. In particular, you are not permitted to republish, upload, transmit electronically, or otherwise, or distribute any of the materials, documents or products that may be available from time to time on our website.

We expressly reserve all intellectual property rights, including copyright, in all documents, information and materials on our website and we reserve the right to take action against you if you breach these Terms and Conditions.

Any redistribution or reproduction of part or all of our products, services or any of the content on our website in any form is prohibited other than the following: (a) you may print or download to a local hard drive disk extracts, which you have paid for, for your personal and non-commercial use; and (b)you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit any of our products, services or other content available on our website, whether protected by a pay-wall or not, nor may you transmit,  or store it, in any other website or other form of electronic retrieval system.


These Terms and Conditions and our Privacy Policy and Website Disclaimer represents the whole agreement between you and us concerning your use and access to our website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any Australian legislation. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable Australian statute be illegal, void, or unenforceable in any Australian jurisdiction, then such a clause shall not apply in that Australian jurisdiction and shall be deemed never to have been included in these terms and conditions in that Australian jurisdiction. Such a clause if legal and enforceable in any other Australian jurisdiction shall continue to be fully enforceable and part of these Terms and Conditions in those other Australian jurisdictions. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other provisions of these Terms and Conditions.


By using our services, you agree that we are not to liable for any decisions you make based on any of our services or guidance and any consequences, as a result. Under no circumstances can you hold us liable for any actions you take nor can you hold us or any of our employees liable for any loss or costs incurred by you as a result of any guidance, advice, coaching, materials or techniques used or provided by us.

The information or advice contained on our website is for general information purposes only.  It does not take into consideration your objectives, financial situation or needs, nor is it intended as a substitute for professional financial, legal, health, aged care or tax advice. Before making any financial decisions you should read the relevant product disclosure statement and, if necessary, consult a licensed financial professional. 


These Terms and Conditions are subject to the laws of New South Wales, Australia. You submit to the exclusive jurisdiction of the Courts of New South Wales in respect of all matters arising out of these Terms and Conditions and your use of our website, goods, services or products.